If you are wondering whether Nylas is experiencing an outage, check out our status page.
Help for Nylas Mail users
Getting Started
- ★ Nylas Mail 2.0 Release FAQ
- ★ Nylas Mail Quick Start Guide
- Custom Folder Mappings
- Choose Nylas Mail as the default mail client on Windows
- Tracking and notifications
- Using quick reply templates
Account Basics
- Authorizing use with Outlook.com, hotmail.com, or live.com
- Authorizing Use with Yahoo
- App Passwords
- Supported email providers
- Setting up multiple accounts
- Resetting your Nylas ID password
Receiving and Sending Messages
- Checking for new mail
- Creating new messages
- Replying to messages
- Formatting messages
- Adding attachments
- Using emoji
Tracking and Notifications
Subscriptions
- ★ How do I create a Nylas ID?
- ★ How is a Nylas ID different from my email address?
- How much does Nylas cost?
- How do I cancel my Nylas Pro account?
- How do I switch to monthly billing?
- Are my email accounts automatically linked to my Nylas ID?
Nylas Pro
- Running Nylas Mail and Nylas Pro at the same time
- PGP Nylas Mail Plugin: Getting Started Guide
- Snoozing messages
- Scheduling messages to send later
- Using mail merge to send customized mass emails
- Scheduling meetings and events
The Nylas Salesforce Plugin
Troubleshooting
- I'm getting a Password Management Error
- Why does Nylas Mail store mail data?
- I'm getting an error about too many connected ActiveSync devices.
- I'm using iCloud two-factor authentication and can't sync my account.
- I'm getting "Invalid Credentials" when connecting an Outlook.com account.
- I'm getting "Invalid Credentials" when connecting a Windows Live Domains account.
Frequently Asked Questions
- How do I change my theme?
- My work email requires a VPN connection. Can I use it with Nylas Mail?
- When will Nylas Mail be available for iOS or Android?
- How do I enable the "All Mail" folder?
- How do I enable IMAP for Google Apps?
- What are the limitations of IMAP / SMTP support?
Help for Developers
Nylas Cloud APIs
- What versions of Exchange are supported?
- Google OAuth Setup Guide
- Migrating from Namespaces
- Migrating from Tags to Folders and Labels
- Quickstart Python Guide
- Using the Cloud APIs to Sync Email
Troubleshooting
Have a question? Check to see if it has been answered here or on GitHub. If you can't find what you're looking for, drop us a line at support@nylas.com.