Search

Why has my Gmail account stopped or invalid?

If you find accounts are stopping and are trying to determine why, please see the following reasons.

Please note: All accounts will stop at some point.

  • The user has revoked your app's access.
  • The refresh token has not been used for six months.
  • The user changed passwords and the refresh token contains Gmail scopes.
  • The user account has exceeded a maximum number of granted (live) refresh tokens.
  • If the token expires every 7 days then this is due to the developers Google app being in test mode and the users have been added as test users.
  • If you find they are expiring frequently please reach out to the accounts email administrator.

 

 

Resources:

Troubleshooting why an account has stopped or invalid

See https://developers.google.com/identity/protocols/oauth2#expiration  

 

Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.