Skip to main content
Nylas Help Center home page
Developer docs Feature requests Changelogs Submit a request Sign in
  1. Nylas
  2. Common Questions
  3. Messages

Search

In Outlook there are only two emails in the mailbox, no calendar

The account is connected via Active Sync, exchange and Office365 can quarantine devices. This can result in:

  • Account connected
  • Only Two emails in mailbox
  • No calendars returned

Outlook Account has been quarantined by MDM see 

https://developer.nylas.com/docs/dev-guide/provider-guides/microsoft/troubleshooting/detect-mdm-issues-eas/ 

Updated March 13, 2024 15:00

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

  • Is OKTA or a SSO provider supported?
  • How can we customize the Authentication consent process?
  • Why did my confirmed meeting booking have a cancellation?
  • [Troubleshoot] Google - Error 400: admin_policy_enforced
  • Is it possible to connect an account using the POP3 protocol?

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

  • Why do some emails show only the 'from' field with missing recipient information in Nylas API v3?
  • How to save a message as a EML file.
  • Message getting disappeared after moving between folders
  • Why is my message not sent when I received a 200 response from send API call?
  • How do we know when a message is delete?
  • Why does the search endpoint for Microsoft accounts returns different results than from the email client?
  • Emails not syncing, missing emails, missing sent emails
  • In Outlook there are only two emails in the mailbox, no calendar