My IMAP account is stopped UID Invalidity in the sync logs

Some IMAP servers run software that are incompatible with industry standards.

Sync logs will show: Resynced more than MAX_UIDINVALID_RESYNCS in a row. Stopping sync.

Please see https://developer.nylas.com/docs/support/troubleshooting/uidvalidity/#causes-inconsistent-uidvalidity 

Resolution:

Use a different provider, we can not track messages on this provider.

There is no action Nylas can take to resolve this.

Updated May 13, 2024 19:35