What is the Difference Between Realtime and Incremental Webhooks in V3?

 

Realtime Webhooks

Realtime webhooks corresponds to notifications directly from the provider when an object is created/updated/deleted.

Realtime is not available for all features/providers, so incremental is the only option for some webhooks:

  • All yahoo grants;
  • iCloud calendar and events;
  • Google contacts, and calendar and email folders (calendars and email folders will be synced if we received a notification from the provider about an event or email).

Incremental Webhooks

In contrast, Incremental is a check done to make sure that the webhooks are been sent for all changes, it can catch provider notifications that were not sent (providers do not have any public SLAs for delivery) and tries to load data again if the last attempt failed (rate limiting, provider error, etc).

 

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