V3 | Configuration does not require a session - while creating Scheduling sessions

When attempting to the create a session for Nylas Scheduler on V3, the following error response is received:

{
    "request_id": "c2*****-6e6a-4**f-a88d-3***940",
    "error": {
        "type": "invalid_request_error",
        "message": "Configuration does not require a session"
    }
}

This response indicates that the current configuration of the Scheduler does not require a session to authenticate.

Endpoint

• POST /v3/scheduling/sessions

Causes

• The error arises when trying to create a session for a Scheduler configuration that is public, meaning it does NOT require session authentication (requires_session_auth: False ). The endpoint is designed to facilitate session creation only when it is necessary for end users to authenticate before they can book a meeting.

Resolutions

• Check Configuration: Ensure that the Scheduler is set up with the requires_session_auth: True  configuration if you require session-based authentication. This setting mandates that end users authenticate themselves before booking a meeting. Follow the guidelines to check the Scheduler configuration: Return Configuration Object
   
• Update Configuration: If the current Scheduler configuration does not require session authentication but needs to, update the configuration. Follow the guidelines provided in the Nylas documentation to modify the Scheduler configuration: Update Configuration object

Resources

• Scheduler Configurations
• Create a Session

Updated May 03, 2024 11:41