I changed my password but didn't received an 'account.invalid' webhook and the account is still running.

Exchange and Outlook accounts have a known issue with this scenario and may continue to allow connections after the account's password has been changed.

From our side, there can be up to a 24 hour delay before Microsoft invalidates the password or token.

https://docs.microsoft.com/en-US/exchange/troubleshoot/client-connectivity/eas-devices-still-sync-with-disabled-account

If you're experiencing this with another provider, please take note of the time you changed the credentials and include it when opening up a support ticket with us.

Updated April 04, 2023 13:49