How to connect Zoho mailbox with Nylas

Problem

• Users are experiencing issues or are unable to connect their Zoho mailbox with Nylas.

Solution

• Create an app password from the Zoho user interface. See this Zoho Knowledge Base article for steps-by-steps instructions: Generate an App-specific Password.
  
  
• Start the authentication process with Nylas
  
  
• Select Custom IMAP settings as per screenshot below
  
  
  
  
• Use the previously generated app-specific password and the correct server settings required for the email address to connect with a 3rd party application like Nylas.

Resources

• App password for other providers

Updated May 07, 2024 14:15