Why is a Microsoft contact deleted immediately after being created?

Problem

When creating a new Microsoft contact using the POST /contacts endpoint, the address objects in the "physical_addresses" field can only have the "type" of "home", "work", or "other" and must have a unique "type". This limits the number of address objects in the "physical_addresses" field to 3.

 

Resolution

To resolve a Microsoft contact being deleted immediately after being created, ensure the "type" for each of the addresses in the "physical_addresses" field is unique. This will prevent the contact from being deleted due to being an invalid item.

 

Resources

POST /contacts endpoint

 

Updated

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