[FAQ] Why do event invites from Nylas come through in UTC?

Q: Why do event invites from Nylas come through in UTC?

A: Nylas stores the timestamps of events in UTC.  The timestamps are converted by the calendar provider to match the calendar settings.  Most calendars will work with epoch or UTC time and then convert to the timezone based on the individual's UI settings.  This 'discrepancy' is noticed by end-users most often during the 'Edit Event' section of the event lifecycle but the event will save to the correct time/date once confirmed.  This is the expected behavior and the experience may vary from client to client.

If you're seeing events saved to the incorrect time slot than what is expected, please contact Support.

Updated February 10, 2023 00:45