Can you help us find which objects were deleted?

Chris Aylott
Chris Aylott

We do not keep a record of objects once we have received the object.deleted webhooks

The workflow for deleted objects depends on the provider however is typically:

  1. Object deleted on provider or API
    1. Email - move to Trash folder - deleted by provider after 30 days
    2. Event - status=cancelled and busy=free - deleted as per the provider
    3. Calendar - immediately deletes all events - this can generate thousands of webhooks

Troubleshooting:

Considering the behaviour above you can possibly find what initiated the deletion, by inspecting the the object_id.

 

If you have no record of the Object then you can look in the webhook logs for that timestamp to find the https://dashboard.nylas.com/applications/app/logs/

 

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