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Emails not syncing, missing emails

Chris Aylott
Chris Aylott
  • Updated
  • Check to ensure the account is in a healthy running state, as visible via the dashboard or the /accounts endpoint - if NOT healthy see troubleshooting guide.
  • If Yes healthy, send support the details of a missing object:
    • Include title / subject
    • header Message-ID
    • Created or received Date

 

 

 

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