Unable to login to the Dashboard with Google

Problem Symptoms:

Unable to log in to the Dashboard by clicking the Google Oauth Icon.

The icon spins but the Google prompt to select an account never renders

Description:

This problem can occur if you are using an extension that blocks cookies for accounts.google.com. Google relies on this functionality to authenticate your account with Nylas. 

https://policies.google.com/technologies/cookies#types-of-cookies

Resolution:

Go to the settings for your extension and select "Allow cookies" for accounts.google.com. All other cookies can still be blocked. Refresh the page and attempt to login again.

Resources:

https://policies.google.com/technologies/cookies#types-of-cookies

March 21, 2022 14:14