Unable to login to the Dashboard with Google

Max Winslow
Max Winslow

Problem Symptoms:

Unable to log in to the Dashboard by clicking the Google Oauth Icon.

The icon spins but the Google prompt to select an account never renders
login.png

 

Description:

This problem can occur if you are using an extension that blocks cookies for accounts.google.com. Google relies on this functionality to authenticate your account with Nylas. 

https://policies.google.com/technologies/cookies#types-of-cookies

 

Resolution:

Go to the settings for your extension and select "Allow cookies" for accounts.google.com. All other cookies can still be blocked. Refresh the page and attempt to login again.

Resources:

https://policies.google.com/technologies/cookies#types-of-cookies

 

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.