Why has my Gmail account stopped or invalid?

Chris Aylott
Chris Aylott
  • Updated

If you find accounts are stopping and are trying to determine why, please see the following reasons.

Please note: All accounts will stop at some point.

  • The user has revoked your app's access.
  • The refresh token has not been used for six months.
  • The user changed passwords and the refresh token contains Gmail scopes.
  • The user account has exceeded a maximum number of granted (live) refresh tokens.
  • If the token expires every 7 days then this is due to the developers Google app being in test mode and the users have been added as test users.
  • Token expiry period is defined by the Google Workspace / GSuite administrator, if you find they are expiring frequently please reach out to the accounts email administrator.

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Resources:

Troubleshooting why an account has stopped or invalid

See https://developers.google.com/identity/protocols/oauth2#expiration  

 

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